Return policy

TFC RETURNS, EXCHANGES & CANCELLATIONS
Here at The Feelings Committee we aim to provide quick, personalized responses to questions & concerns. We will do everything possible to minimize mistakes, but we are a very small team of humans so we ask for your patience and If a mistake does occur, please let us know so we can make it right.




RETURNS, EXCHANGES & CANCELLATIONS

Returned online purchases are eligible for store credit or exchange only. Final sale items, hemmed/altered items, worn or used items, and custom orders are not eligible for store credit, refund or exchange.  

Returns & exchanges must meet the following criteria:

  • Item must be in new, unworn, unwashed, un-altered (pre-shipped) condition
  • Original tags must be attached 
  • Receipt must be included with return
  • Returns must be requested within 10 calendar days from date of delivery


Please note that we are NOT able to accept returns on worn, altered, or otherwise “used” items. We are not responsible for return shipping costs or for compensation of items lost or damaged in return shipping. All return/exchange requests must be pre-approved. 

Exchanges may be available while supplies last. Please contact us before returning any item to determine if we can process an exchange. Exchanges must meet the same criteria as returns, listed above. 

Cancellations for online orders incur a 5% order cancellation fee. No cancellations are permitted once an online order has shipped.   
For all returns and exchanges, please contact us at: info@thefeelingscommittee.com

TERMS & CONDITIONS

Purchases: Please allow up to 3-5 business days for processing your online and/ or phone purchase(s). We currently accept payment via Credit Card, Apple Pay, Amazon Pay and Shop Pay. 
 
We offer Shop Pay as one of several payment options at online checkout.  Shop Pay offers customizable, transparent, and secure payment terms that fit your budget and preferences. 

Tax: Sales tax will be charged to all purchases shipped within California at the local sales tax rate.

Privacy: The Feelings Committee values customer privacy. We will never share any of our customers' names or personal information.  

Conditions: Pricing is as listed and in accordance with our brands' suggested retail pricing. If an item is priced incorrectly, the transaction may be canceled. We cannot guarantee item availability. If an item purchased is no longer available, the transaction will be canceled/ refunded and the customer will be notified.

All sales are subject to our shop policies listed above.  

Sale/ Clearance/ Final Sale Items: Sale, clearance, and/ or final sale items are not eligible for return, exchange, or refund.

SHIPPING

Shipping Within the United States: Domestic purchases ship via USPS Priority Mail, UPS, or FedEx and include tracking & insurance. Additional insurance coverage is available for an additional fee, as is Route Protection which offers affordable coverage against damaged, lost or stolen shipments. Customers receive tracking notification via email once shipping labels are generated.

Shipping Outside the United States: International purchases ship via USPS DHL, USPS Priority Mail, or UPS/ FedEx by request. Please note that USPS Priority Mail includes tracking and insurance up to $99. Higher insurance coverage is available for an additional fee. We will email tracking information within 24 hours of shipment. 

Notice to International Customers: We cannot guarantee delivery dates, since delivery time varies drastically by destination. We are not responsible for customs fees or delivery delays or fees incurred by customs holds. 

ORDER CANCELLATIONS

Order cancellations will occur for online purchases that are flagged as potentially fraudulent.  If an order is canceled by us for any reason, we will email promptly to explain why your order was canceled. 

Order cancellations cannot be made once your order has been placed.